Peace of Mind
Returns & Refunds
Hygiene Policy
For your safety, intimate products are final sale unless received faulty or damaged.
Faulty Items
Contact us within 14 days of delivery with your order number and a photo — we'll make it right.
Non-Intimate Accessories
May be returned unused, in original packaging, within 14 days for a refund.
Refunds
Approved refunds are issued to the original payment method within 5–7 business days.